MaxEXP is an advanced multi-channel eCommerce system designed for manufacturers, distributors and retailers and suitable for small and midsize companies to global brands. The MaxEXP eCommerce platform includes professional merchandising and marketing tools — all designed to maximize clients' competitive edge, reduce costs, drive traffic, convert sales and build loyalty.

MaxEXP allows for the seamless integration of these modules into one feature-rich, easy-to-use site development and management system while delivering the operational benefits and flexibility that fast growing online businesses require.

MaxEXP is tailored to fit your specific company needs so you don't have to completely change the way you do business. Equipped with complete administrative management functionality, you are able to control users and groups, set permissions, transfer files, manage order exports and account information within MaxEXP's administrative interface.

Admin Features:
» Controlled Users/Groups Access
» Import and Manage Full Tax Tables
» Unique Store Domains

MaxEXP can be tightly integrated into most 3rd party ERP and other internal order fulfillment solutions. Additionally, MaxEXP can always be customized to add specific order management functionality unique to your industry and/or business.

Order Management Features:
» Order Export
» Order Volume Monitoring
» Advanced Administrative Order Lookup
» Order Detail
» Order Email Communication & Comments Tracking
» Order Status Management
» RMA
» Purchase Orders
» Drop Shipment Notification
» Integration with FedEx
» Integration with UPS Worldship
» Integration with UPS/USPS
» Support Multiple Shipments
» Special Order Instructions
» Special Shipping Instructions
» My Account Order Lookup
» Address Book With Shipping & Billing Address
» Single-click Re-order Function
» Shipping Status & Tracking Information

MaxEXP offers flexible reporting for every department at your company and in-depth data. Check your report overview, shopping cart abandonment, conversion rate and more.

Reports Features:
» Automated Email Report
» Campaign Tracking
» Coupon/Promotion Report
» Email Tracking Report
» Internal Search Statistics
» Max Stats
» Order Stats
» Top Products Report

We can also utilize A/B Testing to understand what options work best, drive the most traffic and convert the most sales. Our team is ready to recommend and implement A/B testing and deliver the results so you can make informed decisions.

Our unique architecture easily integrates with your company's other internal, legacy, and web applications. When high order volume requires an even more demanding order management solution, MaxEXP can be tightly integrated into external ERP and other 3rd-party order fulfillment solutions.

MaxEXP is also ready to integrate with your preferred method of checkout. Some of our third-party clients include: Amazon payments, PayPal, and Google Checkout to name a few.

MaxEXP grows as you grow, so that you don't have to change eCommerce systems as your company grows. Whether you have 500 products or 50,000 products, MaxEXP has the flexibility and expandability that companies require as their business grows. Clients have the ability to add additional stores, services, features, and capabilities to their existing site as the need arises, without having to rebuild core systems or redesign their site architectures.

The highly secure MaxEXP eCommerce System incorporates multiple layers of security and is fully PCI-compliant.

The MaxEXP eCommerce infrastructure fully supports Authorize.Net and Verisign® payment gateways for our U.S. based clients. For Canada, we support and recommend Moneris™. Our existing working relationships with these companies allow us to respond quickly to any payment gateway issues.

If your business prefers to use a different payment gateway, MaxEXP can be configured to support most any available payment gateway with your site implementation.

MaxEXP comes complete with advanced marketing, promotional, and merchandising tools that will help you to increase sales and profits from your site.

These tools are all designed to benefit your company as well as your customers. We realize that driving organic traffic, increasing conversions, offering a robust feature set to your customers and ease in implementation are important to you. Enabling eCommerce is only one component of creating a successful online store. An array of marketing tools have been developed within MaxEXP to drive web traffic and to increase conversions.

Features:
» Banner Management
» Catalog Request
» Coupons
» Cross-Sells And Up-Sells
» Form/Survey Builder
» Gift Certificates
» Google Analytics Integration
» Online Product Registration
» Search Engine Friendly Dynamic Content
» Transactional Marketing Emails
» Unique Coupon Code Generator
» Product Submission to Major Shopping Engines Through MaxEXP

MaxEXP clients also have access to our revenue-generating tool that creates product recommendations in strategic areas of your site. Using advanced algorithms, MaxEXP can determine the most likely products that the customer visiting the site will purchase. Specified products can be displayed in key areas of your site including the shopping cart, transactional emails and product pages.

Dynamic Email Marketing: Our dynamic and robust Auto-Response email generation is available to all clients. These customizable emails are a great way to stay in touch with your customers, provide special offers, make recommendations and keep them coming back.

MaxEXP can also be configured to send an email any number of days after an order is placed. Based on your business, you can schedule an auto-response email send to the customer that could include a request for a product rating, a customer survey or any other marketing message. MaxEXP also gives you the power to create, track, manage subscriber lists and content and generate valuable reports easily. These emails can be configured for delivery by one of our third-party partners, Exact Target, for white listing/optimal deliverability and tracking.

Email Marketing Features:
» Content and Image Libraries
» Email Creation
» Results Tracking
» Subscriber Management

The MaxEXP Auto Response Email Framework is designed to let you easily add marketing content to your site's triggered emails. Add accessories, product recommendations, testimonials and more to your order confirmations, shipping confirmations and other emails generated by your site.

Email Features:
» Advanced Tracking
» Full-Featured Transactional Emails
» Ratings And Reviews Reminders
» Shopping Cart Reminders
» Time Triggered Emails To Customers

Google site map, eCommerce tagging and control over all URLs give you the best in search engine results.

Major search engines look for keywords in URLs when determining a site's ranking. MaxEXP allows you to custom name the URL of every content page and product page on your site. Create simple, effective URLs that look as simple as www.website.com/productname. This feature alone may significantly increase organic search traffic to your site by an average of 20%. SEO is a bit of a moving target. Our team of experts work to keep you informed of changes in requirements from feeds and/or browsers.

MaxEXP makes your ordering, inventory, and customer service operations more efficient than ever before. Our software is less costly to customize, manage and maintain than most other enterprise-class eCommerce solutions.

MaxEXP includes many important Inventory Management features for clients use on a daily basis to manage their eCommerce and business needs. Additionally, MaxEXP can always be customized to add specific inventory management functionality unique to your industry and/or business.

Inventory Management Features:
» Accessories/Related Items
» Add and Edit Products
» Advanced Product Search
» Category Management
» Complex Product Display
» Inventory and Back-Order Management
» Group/Multiple Pricing Levels
» Price Archiving
» Spotlight Products
» Image Creation Tool
» Classification
» Product Sorting and Filtering
» Support Up To 63 Images and Media Files
» Support Document Upload (Word, PDF, Excel & Zip)
» Recently Viewed: Categories, Products and Search Terms
» Ratings & Reviews Management
» Product Recommender Management
» Catalog Request Processing
» Rule Based Shipping
» UPS And FedEx Tracking
» Multiple Dropshippers

Give your customers a full-featured, secure checkout experience. Your customers will appreciate the flexibility in the ordering and checkout process.

MaxEXP fully supports Canadian customers and includes specific support for the Canadian tax system and accommodates for the dual tax rates that companies in Canada must collect for each province.

Transaction Features:
» Secure Transaction Processing
» Security Code Credit Card Validation
» Streamlined Checkout
» Supports Multiple Accounting Systems
» Shipping & Tax Estimator Before Checkout
» "Visi" Cart
» Wish List

The MaxEXP Page Builder makes it easy to manage your content, even if you don't have HTML skills. You can be in control of your organic SEO tags, HTML changes, multi-media and more.

Content Features:
» Page Builder HTML Editor
» Page Builder Multimedia Support
» Page Builder Support for Authoring Tools
» File Manager

Easily build a vibrant user community around your products and services with built-in tools for social sites, ratings, reviews, testimonials and send to friends.

Increasing brand awareness through your customer base is a great way to spread the word about your products and services. There are many options in building your viral marketing campaigns.

MaxEXP can help you build your online community as well as tie-ins with your existing social sites.

Community Features:
» Ratings and Reviews
» Send a Page to a Friend
» Facebook "Like" Integration
» Send your Wish List to a Friend
» Stories & Testimonials

Our MaxCARE services provide ongoing support from the consultants, designers, marketers, engineers and developers who know eCommerce and MaxEXP software the best. Our eCommerce experts become an extension of your team and provide the services that are essential for keeping your business growing.