Customized Site Build Don't get locked into a template design that isn't flexible or the look you want. Our team is ready to handle your custom-designed site or design one for you that is sure to make a professional statement and impact.
Show Off Your Products with MaxZoom MaxZoom puts your high-quality images to work for you and makes sure your customers get the best view of your products. MaxZoom offers a variety of ways to showcase your product and gives customers a clear view of what they are purchasing.
Product Variations Allow your customers to view all variations of your product with our new product variations feature. This feature showcases nine product images so that your customers can see a variety of options of the product before making a purchase.
Specifications Chart If you have a lot of similar products our Specifications Chart can help your customers compare and decide which product is perfect for them. Customers can compare multiple products and get results all on one page in a useful chart layout.
Hover Cart The Hover Cart feature allows customers to add items to the cart but doesn't take them away from the page they're on so they can continue shopping. The Hover Cart will appear briefly showing all items in the cart. Customers can view the Hover Cart at any time without have to go to the shopping cart page.
Better Checkout User Experience You don't want to lose a sale due to a bulky checkout process. Our checkout user experience is all on one page and guides your customers through to purchase. Clients have seen improved conversions and fewer abandoned shopping carts with this feature.
Multiple Product Image Support Have a lot of great shots of your products? Why not showcase them all? MaxEXP enables your customers to see all angles and colors of your product.
Product Recommender Increase your up-sale and cross-promotion opportunities with our Product Recommender. Based on real customer data, this feature improves your product page by displaying your best sellers, what other people also bought, accessories and so much more. Clients have seen great success by utilizing the Product Recommender in many other ways too, like for emails, shopping cart pages and home pages.
Manage Cart Offerings Use automated (coupon less) offers for the holiday season and throughout the year. Giving a 'free gift' for a qualified order and displaying the offer in targeted areas on the site will help conversions. You can also, during checkout, ensure that the offer was not missed with a 'you qualify' targeted message.
Scroll Through Products Within Product Detail Page From a product detail page you can scroll from one product to the next, allowing you to quickly navigate from product to product within that category. This feature makes the shopping experience versatile.
Sophisticated Filtering Bringing products with certain criteria to the top of the page can be particularly useful for users who aren't exactly sure what they want. This is especially true if there are a large number of products in your product listing. MaxEXP provides highly sophisticated and easy-to-deploy filtering and sorting options. Many of these filters are automated and driven by your product data and the behaviors of your customers. Sophisticated Filtering tools are essential for helping users find the products they're looking for. Users' increasing level of shopping sophistication makes it necessary to provide effective sorting and filtering allowing your customers to find (and ultimately buy) the product(s) they're looking for.
Category Page Image Rollovers This page allows you to easily see various product image views by simply hovering over the thumbnail icon.
Shipping Cost Lookup Tables There are times when third-party shipping interfaces have hiccups and a customer will not get a shipping fee on their order. Ensure that orders are not accepted without a shipping charge by utilizing our default shipping tables that kick in when a third-party shipper's site is down.
Smart Search Making your products easy to find is always the goal. By using the smart search tool you will ensure that customers find what they are looking for.
Custom Templates Based on Stock Availability Eliminate customer frustrations by having proper templates in place based on your inventory stock thresholds. If products are 'coming soon' you can allow customers to sign up to be notified when they are in stock. Once the stock threshold reaches your predetermined number, you can activate the template to change triggering an email to auto send allowing the shoppers to flock to your site to make a purchase. A variety of template options are available based on your needs.
Get It By Functionality When a customer is checking out, they are offered shipping method options (e.g. Next Day, 2nd Day, Ground). In some cases, along with each shipping method there is info indicating how long it takes to ship (e.g. 3- 5 business days). The 'Get It By' functionality takes a different perspective; its purpose is to turn the 3 -5 business days into actual calendar days (e.g. 'Get It Nov 5th-Nov 8th').
Boost Your SEO Give every page on your site its own short URL. Not only will this help you search for and quickly find your product pages, but it also greatly increases your SEO benefits and gets you better ranking on search engines.
Get Your Products On Shopping Engines Sell more by getting more exposure around the web. Get your products where people will see them. We will set up your product feed and get your products on popular shopping engines like Google Product Search, Amazon Products, Bing Shopping, Shopzilla, Nextag and several more with very little cost or effort on your part.
Coupons and Discounts Create and manage multiple campaigns with minimal effort using our extensive coupon and discount tools. Offering coupon codes and discounts is a sure way to boost sales, drive traffic and reward loyal customers.
Ratings and Reviews Studies have shown that ratings and reviews are a major influence when it comes to what products customers purchase. Plus, your customers' reviews help promote your products by talking about their experience and sharing it on your website. These ratings and reviews are easily managed allowing you to approve and verify all reviews before they are live on your site. You also have the flexibility to manage this info from the inventory detail page.
Wish Lists for All Allow your customers to add items to their Wish List for future purchases and/or to send their Wish List via email. This feature also can be programmed to send email reminders of items in Wish Lists at intervals of your choosing. Plus, it encourages customers to return to your site and easily add those items to their shopping cart.
Create a Sense of Urgency With the Deal of the Day (or Week) feature you can create a sense of urgency and excitement with your clients. Plus, running a Deal of the Day promotion is a great way to drive traffic and keep customers coming back on a regular basis.
Automated Targeted Emails If a product inventory threshold falls beneath a certain level you can have a 'back-ordered/out-of-stock' template auto deploy. You also have templates for those products that are coming soon. When the inventory is in, the email is auto sent to those customers who have been anxious to make a purchase. Ratings And Reviews Reminders, Shopping Cart Reminders and other Time Triggered Emails are available.
Custom Search Landing Pages Create custom search landing pages that are perfect for SEO purposes. Quickly add the keywords that you want included and create a custom page with an SEO-friendly URL that can be used for marketing purposes.
Mass Target Marketing Emails Create custom targeted marketing emails with a wide array of recommended product variables integrated into the email giving existing customers a targeted offering and showcasing products that you or other customers see as beneficial items. You can also import your email list so that people who have opted in can also get the targeted emails.
Relevant Short URLs Ensuring that your products are easy to find on your site and in search engines is always an important goal. Having a relevant, short URL makes it easy to use these properly named URLs in marketing efforts, PPC campaigns, landing pages, etc. You have the flexibility to name each category page, product-listing page and detail pages to be clear and concise. This helps your marketing efforts all around.
Complex Integrations Our unique architecture allows us to integrate with your company's other internal, legacy and web applications. When high order volume requires an even more demanding order management solution, MaxEXP can be tightly integrated into external ERP and other third-party order fulfillment solutions.
In-Depth Reporting MaxEXP offers flexible reporting for every department at your company and in-depth customer data. Check your report overview, shopping cart abandonment, conversion rate and more. This reporting includes Automated Email Report, Coupon/Promotion Report, Internal Search Statistics, Max Stats, Order Stats, Top Products Report and a wide variety of other informative data.
Analyze your Analytics Our new dashboard allows you to keep track of your real-time sales. A monthly client report centralizes data from Google Analytics and MaxEXP ensuring you're getting the best reporting possible across all aspects of your site.
Group/Multiple Pricing Levels It is important to have the flexibility to support your product pricing across multiple business channels. With MaxEXP, creating and maintaining multiple pricing channels for your customers is no problem. Each group can have its own distinct pricing. When your customers log into your website they will automatically have their specific and unique product pricing available throughout the shopping experience. You can also personalize their experience with customized content, product catalogs, and features specific to their shopping needs and business channel.
Inventory Management Managing your inventory is a critical part of running your business. MaxEXP can integrate with your company's internal application and keep the data current between the 2 systems or you can manually manage your inventory. We have solutions that will work best for your company and staff.
Bulk Updating Making bulk updates to product data can be time-consuming if you have to make them 1 SKU at a time. Luckily you can perform bulk updating on products and categories, saving your team a tremendous amount of time and frustration.
Quick Order Status Customers are very busy and are looking for answers fast. We have created a "Quick Order Status" that allows them to quickly get information on their orders. All that is required is their order number and their zip code.
Log In As User There are times when a customer has items in their cart and they call asking for assistance. You can easily (with 1 click) log in as the user and make any necessary updates to their cart and assist them in the checkout process.
Gift Certificate Merge Tool Clients may have multiple gift certificates that they want merged into one. You can do this easily. The funds from the merged gift certificates will create one new certificate. You can see how much is available on the previous certificate. The trail on the transactions is kept for reconciliation purposes. The entire process is streamlined.
Express Ordering Dealers that know what they want to order have an interface that allows them to quickly add the SKUs and quantities for their order. Or they can upload a file that adds those items into their cart making the shopping process easy and streamlined for your valued dealers.
Flexible Tax Tables Being compliant with your tax tables is critical. MaxEXP keeps your tax tables updated whether it be for Canadian provinces, state and local taxes, counties, cities or districts. Making sure that you stay up to date and compliant makes managing your business a little easier.
Rating & Review Management Customer ratings and reviews are great content for a site. Managing those reviews needs to be simple, as it is with MaxEXP. You get a daily email letting you know how many ratings and reviews you need to go over. The interface provides an update on the highest-rated and most-reviewed products and other key metrics to help you better understand what products you are getting priceless feedback on. Approving or blocking a post is easy.
Flexible Scalability MaxEXP grows as you grow so that you don't have to change eCommerce systems every few years. Whether you have 500 products or 50,000 products, MaxEXP has the flexibility and expandability that companies require as their business grows without having to rebuild core systems or redesign their site architectures.
Efficient Order Management Make your ordering, inventory and customer service operations more efficient than ever. Our software is less costly to customize, manage and maintain than most other eCommerce solutions and includes many important inventory management features. Additionally, you can always customize our inventory management functionality so it's unique to your industry and/or business.
Multiple Storefronts from 1 Account MaxEXP has the flexibility and expandability that allows you to have multiple stores and unique store domains from within your one enterprise. Each store can be independent and have different products as well as a distinct look and feel.
Drop-Shipper Functionality Whether you have one drop-shipper or multiple drop-shippers, MaxEXP can manage your drop-shipper needs.
Mobile-ize Your Site With the number of purchases via mobile phones and tablets on the rise it's more important than ever to have a mobile-friendly website. Through responsive web design technology, we are able to make your website work on any smartphone or tablet so you never miss out on a sale.
Sweepstakes Campaigns A great way to increase your Facebook likes or awareness is with a social media campaign. Leverage your fans with an enticing sweepstakes or activity that drives them to your site. These campaigns tend to resonate with your fan base and encourages them to share with friends creating a ripple effect.
YouTube Video Channel Do you have a lot of amazing videos on YouTube? Our Video Channel allows you to quickly and easily add them to your site and link them to their associated products. The Video Channel pulls in all of your YouTube comments and activity, helping to drive traffic and increase sales.
Social Sharing Made Easy With the simple click of a button your customers can like, tweet, pin or share your products to the over 250+ social channels across the web.
Manage All Access Controlling who has access to sensitive information and areas of your site is important. MaxEXP allows you to easily have as many permission settings for users and groups, ensuring that you allow particular people access to only the areas that you feel they need to view. Easily create different levels of access based on the specific needs of your team members. You can control visibility of your store admin and limit access behind the scenes. This way, you are able to protect your most confidential information and streamline access.
Safe and Secure The highly secure MaxEXP eCommerce System incorporates multiple layers of security and is fully PCI-compliant. Our infrastructure fully supports Authorize.Net and Verisign® payment gateways for our U.S.-based clients. For Canada, we support and recommend Moneris™. All MaxEXP clients are protected with McAfee Security Services, providing essential system, email, web and mobile protection to stop new viruses and emerging online threats.
World-Class Hosting The San Diego Media team has developed a custom cloud specifically tuned to support the needs of supporting MaxEXP powered eCommerce web sites. Your business is soundly supported by our state of the art server architecture. Our hardware, systems, applications and data backups all have 100% redundancy, which helps keep your site functioning at every hour.
No Downtime or Interruptions We pride ourselves on providing only the best when it comes to hosting your site. We use only the best uptime stat....
24 x 7 Support Our services provide ongoing support from the consultants, designers, marketers, engineers and developers who know eCommerce and MaxEXP software the best. Our eCommerce experts become an extension of your team and provide the services that are essential for keeping your business growing. We are here when you need us to help you track down and fix any issues that are interrupting your site's performance.