Privacy Policy
Advantages of Partnering with San Diego Media
Infrastructure stability, data security, and privacy
are huge concerns for many companies doing business
today. Developing a secure and effective infrastructure
requires technical know-how, diligence, and often a
significant capital investment.
San Diego Media has made the investments of time, money
and technical expertise to ensure that our technology
is state-of-the-art, that your data is safe, and that
your email interactions go smoothly. Partnering with
San Diego Media enables you to focus on your core business
while we manage the complexity of high-quality email
marketing.
Data Security
San Diego Media's technical controls prevent inadvertent
and malicious data disclosure during collection, storage,
presentation and transmission of sensitive data.
- San Diego Media's hosting facility security is fortified with fire suppression, 24x7 camera monitoring, and servers held behind lock and key.
- Database security is ensured by secure user logins, state-of-the-art firewalls, and consistent database back-ups.
- San Diego Media's central security application governs access at all levels of the system, preventing unauthorized intrusions. This application is context sensitive and "knows" which items a user is authorized to see, and which functions they can perform.
- San Diego Media requires all access to their system to be authorized by a username and login which is not readily accessible to any employees of San Diego Media.
- All communication with San Diego Media systems requires authentication and is encrypted to ensure security.
- San Diego Media utilizes advanced bitwise operators which manipulate data at the "bit" level, providing security protection not available with other technologies.
Privacy Policies
San Diego Media is committed to providing privacy for our clients and web site visitors. We promote the tenets of permission-based marketing and privacy among our partners and employees.
- We will never share, sell or rent personal information to anyone without the permission of our customers.
- Information submitted to us is only available to internal employees as necessary for account management.
- Our client members may use our software for only opt-in mailings. San Diego Media forbids the transmission of unsolicited commercial email (spam) via our system.
- San Diego Media's anti-spam abuse program will keep your organization up to date with email and consumer privacy practices and pending legislation.
Data Back-up Procedures
San Diego Media has instituted a rigorous back up schedule
to ensure that data is always available for clients.
There are several steps in our back-up process:
- The database is backed up every three hours
- A differential backup of all systems is performed daily
- A full back up of all systems is performed weekly. These back ups are taken off site for storage and rotated on the appropriate basis.
At all times a member of the technical support team monitors our application environment and should any issues arise, they are notified by pager. The production environment is reviewed on a daily basis to ensure that systems are performing optimally and that proactive measures are taken to ensure the uptime of the system.
Disaster recovery is reviewed and tested quarterly, as well as any time a change is made to the production environment, which ensures that all pieces of the procedure are correct and current. Any discrepancies are noted and the Systems Procedures document is updated appropriately. Our hosting environment provides redundant telecommunication infrastructure and redundant power sources to ensure that we can provide the uptime to meet our clients' needs. We also have redundancies built into our system hardware environment to alleviate any possibility of a single piece of hardware causing our systems to function incorrectly.
For more information please contact San Diego Media.
