All your hosting handled for you
Managing servers and the teams that run them can cost you tens of thousands of dollars per year. We take care of hosting and security for you, with some of the best performance metrics in the business.
Moving to San Diego Media will allow you to spend more time on sales and marketing instead of keeping your site up and running.
You can’t afford for your store to go down; our highest priority is making sure it doesn’t. The Bigcommerce platform has an average uptime of more than 99.99%, compared to 99.5% for the eCommerce industry as a whole. That’s the difference between your store being down only minutes per year and nearly two days. And Bigcommerce delivered 100% availability during Cyber Week the last two years running.
Don’t let your conversion rates slump due to an unstable site – let us deliver the best shopping experience for your customers.
Faster sites, higher conversion
A 1-second delay in page load can decrease conversion by 7%. Online stores that we host are blazing fast, our Bigcommerce sites have an average response time of around ⅓ of a second. Our tech team will test and optimize your site to make sure it can handle the high traffic volume.
Each online store is protected by multiple layers of security to prevent unauthorized access, including perimeter and server-specific firewalls, file integrity scanners, intrusion detection software, and human monitoring.
Our Enterprise plan comes standard with cutting-edge DDOS mitigation to protect your site from attacks, a feature that can cost more than $5,000 a month on traditional hosting platforms.
Level 1 PCI compliance
Our servers are PCI DSS 3.0 certified at Level 1. This protects against credit card data breaches and eliminates the massive cost and hassle of compliance.
Automated fraud detection
Fraudulent orders can cost you in chargeback fees and lost merchandise, but monitoring every order yourself can cost you hours of time every week. Our built-in integration with Sift Science automatically analyzes every order placed through your store, then flags potentially fraudulent transactions. Sift Science is the industry leader in fraud detection, trusted by brands like Uber, Airbnb, Wayfair, Twitter and Zillow. The integration is included at no extra charge on our Enterprise plan.
More hosting & security features
- Unlimited bandwidth
- Fast content delivery network
- Buy new domain names
- Use an existing domain name
- Shared SSL certificate included
- Buy or transfer dedicated SSL certificates